FreneTec TeleCop Image
   TeleCop
     by FreneTec, LLC


You can view this manual on-line at www.frenetec.com.

Please read this!!!
If you are viewing this document on your device, started by TeleCop, and the device’s Android version is 4.2.2 (Jelly Bean) or older then you may “pinch” the screen to zoom in and out. The text will automatically reformat to fit your screen. If your Android version is newer than 4.2.2 then your choice of browser determines whether you can pinch-zoom and whether the text will automatically reformat. Also, the viewer in which you see this document was started as a separate task from TeleCop. Use the task list on your device to switch between viewing this document and using TeleCop.


Table of contents
Introduction
Definitions
Screening
Whitelist
Blacklist
Profile
Home Screens
Call History Screen
Log Screen
Blacklist Screen
Profiles
Creating
Applying
Deleting
Settings
Compact view
Show group names
Direct to voicemail
Theme
Other Commands
Select...
File...
Backup
Restore

Introduction
Thank you for choosing TeleCop!  We hope it exceeds all of your call screening needs.  Please take a few minutes to read this user manual in its entirety.

The main purpose of TeleCop is to stop telemarketing and other unwanted or unsolicited calls.  While technically they cannot be stopped, even by an act of the federal government (remember the failed Do Not Call Registry?), they can be ignored if your phone screens them out.

So that's what TeleCop does:  it only allows your phone to ring when the caller's incoming phone number exists in your phone's contact list and has been approved by you.  Otherwise the caller waits on the line, listening to the phone ring on their end, until they either hang up or leave a voicemail.  Optionally, you can set TeleCop to send rejected calls directly to voicemail (see Settings).  Fortunately, and from experience, unwanted callers rarely leave a voicemail.

Don't worry about missing important calls.  If someone has a legitimate reason for calling you, such as your bank or a friend or family member calling from an unknown phone, they will leave a voicemail.  And if you are expecting an important call from someone not in your phone's contact list you can temporarily turn screening off.

Stop running to find your phone every time it rings to see who is calling.  Let TeleCop do the screening!

Definitions
Screening
When your phone rings and you look at the incoming number to determine whether to answer it or not you are screening that call.  That is what TeleCop does automatically for you.  When it detects an incoming call it tries to find a matching number in your whitelist (and blacklist when supported; see below).  If a match is found in your whitelist TeleCop lets your phone ring, vibrate, or stay silent if muting is on.  If no match is found then TeleCop sets the ring state to silent and you are not disturbed.  When the call ends TeleCop sets the ring state back to how you had it set.

Whitelist
The whitelist is the collection of phone numbers that you have approved and that are allowed to let your phone ring and to receive SMS text messages.  To create your whitelist you select numbers from your phone's existing contact list.  Refer to the Home Screen section for instructions on how that is done.

A note about text messages.  TeleCop cannot stop your phone from receiving SMS text messages.  What it does is filter out text messages received from sources not in your whitelist so that you never see them.  But here is the first of two disclaimers:  TeleCop can filter out SMS text messages only on phones that have Android operating system versions Ice Cream Sandwich (4.0) or Jelly Bean (4.1, 4.2, 4.3).  Google removed this capability beginning in KitKat (4.4).  See the disclaimer in the Blacklist section for more information.

Blacklist
The blacklist is a collection of phone numbers that cannot make your phone ring and cannot leave a voicemail.  TeleCop achieves this by automatically answering the call and then immediately hanging up when a blacklisted number is detected.  Blacklisted phone numbers are not associated with those in your phone's contact list and should not be included in your whitelist.  However, if a phone number is in both your whitelist and blacklist, the whitelist action takes precedence, i.e. your phone will ring and you will receive SMS text messages even though the number is blacklisted.

Unfortunately not all phones are capable of blacklisting.  Google, who is the keeper of the Android operating system, decided to remove the ability for an app to programmatically answer an incoming call beginning with the Lollipop (5.0) release.  So here is the second disclaimer:  In order to use blacklisting you must have a phone that uses an older operating system.  TeleCop supports blacklisting on Ice Cream Sandwich (4.0.), Jelly Bean (4.1, 4.2, 4.3), and KitKat (4.4).

Profile
A profile is a named collection of whitelisted numbers.  For example, you can create a profile of your family members' numbers.  When you apply the profile all currently whitelisted numbers are removed (they are "un-whitelisted", not deleted) and replaced with those of your family.  Create another profile that has your family members and co-workers numbers.  Create another that contains numbers for emergencies only.  You can create as many profiles as you like.


Home Screens
FreneTec TeleCop Home Screen 1FreneTec TeleCop Home Screen 2
Adjust the text size on the home screen by pinching the screen in or out.  The new text size is saved and will be used the next time you return to the screen.

When you open TeleCop for the first time you will see a home screen similar to the first one above.  This screen is an expanded view of all of the phone numbers from your existing contacts list.  You will also see group names if you have organized your contacts into groups.  The second screen is an alternate, compact view home screen which is described below.

To create your whitelist (definition), use the expanded view to select the phone numbers that you wish to include in it.  To select all phone numbers go to the main menu and touch Select and then All.  Your whitelist is complete.

To display the compact view go to the main menu and touch Settings.  The settings screen will open.  Touch Compact view to select it and then touch your phone's back key.  You can select and unselect phone numbers in your whitelist by touching the contact names.  A dialog will be displayed containing all of the phone numbers assigned to the contact.  Select the numbers you wish to include in your whitelist and then touch OK to close the dialog.

Contact names are color coded in the compact view.  White or black means that none of the contact's phone numbers are selected; yellow means at least one but not all numbers are selected; and green means all numbers are selected. In the expanded view, a blue colored contact represents the default number for that contact. 

If you touch a group name in either the expanded or compact home screen, all of the phone numbers in it will either be added or removed from your whitelist, depending upon if any are currently selected.  Touching the group name again will reverse your selections.

To make a call: In the compact view, long-touch a contact name to call them. If the contact has multiple phone numbers, TeleCop will dial the contact's default number. In the expanded view, long touch a contact name and the phone number shown will be dialed.

At the top of the screen is an On/Off button that turns screening on or off.  It displays On when screening is on and Off when it is not.  (Note:  this button does not turn blacklisting on and off.  When supported, blacklisting is always on.)  Immediately below this button is a description of the current screening state.  It tells you whether screening is on or not and also tells you the current ring state.  The ring state can be normal (e.g. ringer on), vibrate or silent.

Call History Screen
FreneTec TeleCop Call History 1FreneTec TeleCop Call History 2

Touch the call history icon on the home screen to view your incoming and outgoing calls and texts.  If your phone's display is too narrow to show the icon you can select Call history from the main menu.

Adjust the text size on the call history screen by pinching the screen in or out.  The new text size is saved and will be used the next time you return to the screen.

By default the call history screen displays all incoming and outgoing calls for the current month.  All call duration times are rounded up to the next minute, just like your carrier does.  At the end of the list is a summary of the total number of calls and minutes for the period.  The data is stored in and retrieved from TeleCop's database, not by your device's phone app.

To change the date range touch the start date or the end date shown just above the list.  Note:  the end date always defaults to the current date.

To see your texting history touch the Texts radio button at the top of the screen.

You can set the start day-of-the-month to a permanent day that coincides with the start of your billing period.  This can be very useful if your calling plan is not unlimited.  You can immediately see how many minutes or texts you have used during the current period.  Touch the calendar icon at the top of the screen.  A dialog is displayed that allows you to scroll to your billing start day.  Now each time you open the call history screen the date range will start at that day.  The month and year will coincide with the current period.

To delete some or all of your call and text history data touch a record in the list.  The record will be highlighted.  Touch the delete icon and a confirmation dialog will be displayed.  Touch OK to delete all call and text history records up to the selected date and time (i.e. all records prior to and including the selected date and time), or touch Cancel to change your mind.  The data is deleted from TeleCop's database, not from your device's phone app. You can also delete history data by long-touching a record. The confirmation dialog will be displayed.


Log Screen
FreneTec TeleCop Log Screen
Touch the log icon on the home screen to view a detailed log of your phone's call and texting usage.  If your phone's display is too narrow to show the icon you can select Display Log from the main menu.

Adjust the text size on the log screen by pinching the screen in or out.  The new text size is saved and will be used the next time you return to the screen.

The log displays call and text dates and times; contact names or phone numbers; incoming or outgoing; when the call started and ended; whether an incoming call was accepted or rejected by the screener; and call duration in minutes and seconds.  Records in the log are displayed in chronological order by default.  To reverse the order select Reverse Display Order from the main menu.

Log records are color coded:  incoming calls are green; outgoing calls are blue; incoming texts are white or black; outgoing texts are yellow; and blacklisted calls are orange.

The log can be exported to a text file for viewing on your computer or tablet.  Touch the green arrow at the top of the screen to export the log. When completed a dialog will be displayed specifying to where the log was exported.

To delete some or all of your log records touch a record in the list.  The record will be highlighted.  Touch the delete icon and a confirmation dialog will be displayed.  If your phone's display is too narrow to show the icon you can select Truncate log from the main menu.  Touch OK to delete all log records up to the selected date and time (i.e. all records prior to and including the selected date and time), or touch Cancel to change your mind. You can also delete log data by long-touching a record. The confirmation dialog will be displayed.

 
Blacklist Screen
FreneTec TeleCop Blacklist Screen
Congratulations if you have a phone that supports blacklisting (definition).  Select Display Blacklist from the main menu to open this feature.  Phones that do not support blacklisting will not show this option on the menu.

Adjust the text size on the blacklist screen by pinching the screen in or out.  The new text size is saved and will be used the next time you return to the screen.

To create a blacklisted phone number, type the number into the Phone Number field.  It is not necessary to use separators between the fields such as hyphens or parentheses.  You may optionally enter a note in the Note field.  Then touch the add icon to save your entry.

You can also create a blacklisted number from your phone's call history.  Touch the add icon while the Phone Number field is blank and the last five phone numbers from your call history will be displayed in a pop-up menu.  Select a number and it will automatically be entered into the Phone Number field.  Enter a note if you wish and then touch the add icon to save your entry.

To edit a blacklisted number or its note, touch a record in the list. The record will be highlighted and the number and note will be copied into their respective text fields. Make your edits and touch the add
icon to save your changes..

To delete a blacklisted number, touch a record in the list. The record will be highlighted. Then touch the delete icon at the top of the screen.

Profiles
You can create as many profiles as you like.  To create a profile (definition), first select all of the phone numbers to include in it on the Home Screen.  Then select Profile... on the main menu and then Create on the pop-up menu that is displayed.  A dialog is displayed where you can enter the name of your profile.  Click OK to save your profile.

To reset your whitelist to the members of a profile, select Profile... from the main menu and then Apply on the pop-up menu that is displayed.  A dialog will be displayed containing the names of all of your profiles.  Select a profile name to apply it as your current whitelist (definition).

To delete a profile select Profile... from the main menu and then Delete on the pop-up menu that is displayed.  A dialog will be displayed containing the names of all of your profiles.  Select a profile name to delete it.  Deleting a profile does not alter your current whitelist.

Settings
Compact view
Select this to set your home screen to the Compact view.  If not selected the expanded home screen is used.
Show group names
Select this to show the group names on the home screens. When not selected the group names will be hidden.
Direct to voicemail
Send rejected calls directly to voicemail.  If not selected the incoming caller must wait until your carrier sends the call to voicemail.
Theme
Select a light or dark theme. The light theme has a white background and the dark theme has a black background.

Other Commands
Select...
Displays a pop-menu allowing you to select or unselect all contact numbers.  Immediately applies the selections as your whitelist.
File...
Backup
Creates a backup file of all of your data (whitelist, blacklist, call history, log and profiles).  Backup your data often!
Restore
Selectively restores your data from the backup file if it exists.  Please read the caution information below.

The following dialog is displayed:
FreneTec TeleCop Restore Dialog
To do a full restore touch Select All/None to select all data categories at once.  Or, touch one or more data categories to restore only them.

Note: If your phone does not support blacklisting then the Blacklist category will not be shown.

Caution!  Do not do a full restore or restore call history or the log if you do not have a very recent backup of your data.  Restore deletes all data for the selected categories from the database and then recreates the data from the backup file.  You could lose the data created since you made the backup.  For example, if you backed up yesterday and today you made and received calls, today's calls are not in your backup file.  If you restore call history or the log from yesterday's backup then you will lose today's data.  Restoring call history or the log is typically only required when moving your TeleCop data to a new phone.

The same caution applies to restoring the whitelist, blacklist and profiles categories.  If you backed up yesterday and made changes to them today, restoring them will lose today's changes.  Again, backup your data often!